View all jobs
AV/VTC Mid-Level SME (Intermediate AV/VTC Specialist)
AV/VTC Mid-Level SME (Intermediate AV/VTC Specialist)
Position Summary
Provides day-to-day operation, maintenance, and support of enterprise AV/VTC systems and meeting technologies. Supports conference rooms, virtual meetings, training events, and multimedia systems while ensuring reliable and timely service delivery.
Key Responsibilities
3. AV/VTC Production Engineer
Position Summary
Responsible for technical production and execution of live, virtual, and hybrid events. Provides engineering expertise for audio, video, streaming, recording, editing, and multimedia production supporting executive communications, conferences, webcasts, training sessions, and agency-wide events.
Key Responsibilities
Position Summary
Provides day-to-day operation, maintenance, and support of enterprise AV/VTC systems and meeting technologies. Supports conference rooms, virtual meetings, training events, and multimedia systems while ensuring reliable and timely service delivery.
Key Responsibilities
- Operate and maintain AV/VTC equipment and enterprise collaboration technologies.
- Provide technical support for Microsoft Teams, Zoom, and Poly RealPresence meetings.
- Troubleshoot audio, video, connectivity, camera, microphone, and presentation issues.
- Support conference room scheduling, setup, testing, and event execution.
- Assist with installation and configuration of AV/VTC hardware and software.
- Conduct routine equipment inspections and preventive maintenance.
- Support recording, webcasting, and multimedia distribution activities.
- Maintain asset inventories and equipment documentation.
- Escalate complex incidents to senior technical staff.
- Support training sessions and end-user assistance for collaboration tools.
- Associate's or Bachelor's degree in Information Technology, Communications, or related discipline.
- 3-5 years of AV/VTC support experience.
- Experience supporting enterprise conference room technologies.
- Knowledge of:
- Microsoft Teams
- Zoom
- Poly collaboration platforms
- Presentation and collaboration technologies
- Ability to work independently during live events.
- CTS (AVIXA)
- Microsoft Teams Fundamentals
- ITIL Foundation
Position Summary
Responsible for technical production and execution of live, virtual, and hybrid events. Provides engineering expertise for audio, video, streaming, recording, editing, and multimedia production supporting executive communications, conferences, webcasts, training sessions, and agency-wide events.
Key Responsibilities
- Engineer and manage production environments for live and virtual events.
- Operate professional audio, video, recording, switching, and streaming systems.
- Support webcasts, town halls, executive broadcasts, and virtual conferences.
- Configure cameras, audio consoles, microphones, lighting, and recording equipment.
- Manage live event production workflows and technical rehearsals.
- Coordinate event setup, execution, monitoring, and post-event support.
- Produce and distribute recorded content and digital media assets.
- Support integration of Teams Live Events, Zoom Webinars, and streaming platforms.
- Troubleshoot production-related technical issues in real time.
- Develop production schedules, run-of-show documents, and event technical plans.
- Ensure quality standards for audio, video, and presentation delivery.
- Bachelor's degree or equivalent experience in Broadcast Engineering, Media Production, Information Technology, or related field.
- 5+ years supporting live and virtual event production.
- Experience with:
- Video switching systems
- Audio mixing consoles
- Streaming/webcast technologies
- Digital recording and editing tools
- Teams Live Events and Zoom Webinars
- Strong knowledge of multimedia production workflows.
- CTS or CTS-D
- Dante Certification
- Poly Certification
- Microsoft Teams Administrator Associate